Yak,
Its not that I think your dimwitted just clarifing things.
Midgetwaiter,
Can you honestly say you never had a bad day at work? I know it is not a excuse for poor service but do you know exactly why you got the service you got? Making assuptions most of the time is incorrect and it is what it is, if you do not like the service you are getting then do not go there its pretty simple.
Often I have found that people come onto this site to complain about one store service vs another, but really does it solve the problem?
Not tring to start fights but it does piss me off when I hear people (not saying you) that come on and group ALL BIG BOX stores as the same, and it is obviouse from this thread that it is not the case, and with you beeing in retail then would understand that a stores successes are all based on their staff and the leadership they recieve, if they have poor leadership then usally the outcome to a customer is very poor itself, but then again kids are kids but I have seen poor service not only from kids but from adults too.
Also was it the person giving you service in his department? There are lots of things in the store I work at that I do not have the fainest clue, maybe his boss was paging him, or maybe he was the only one in his depertment and got dragged into another department, many reasons could be there, most likely since he was a kid and most kids I have delt with are more a pain in the ass then anything.