I used it last Sunday, but when they loaded the reel with line it was still set as a right hand retrieve, so there was no drag going out but stiff reeling in as you set the drag higher, so when I got home I just opened up the reel, took o ring off, lifted the jaw reel up switched over the tab to left retrieve, now it works fine, very happy with the reel, I know some folks they are pricey but I believe in supporting Canadian made.