Locke Posted March 9, 2010 Share Posted March 9, 2010 Been hearing some absolutely awful things since they've gone away from their other service center and towards the Ontario dealer. Making me pretty apprehensive to go into that brand. Anyone had any experience with them lately See what i mean here: http://forum.flybc.ca/index.php?showtopic=22207 Quote Link to comment Share on other sites More sharing options...
bigbowtrout Posted March 9, 2010 Share Posted March 9, 2010 I have yet to hear anything bad on the service end from this board and it looks like only a couple guys from the BC board are having problems? Maybe someone from the Army can chime in. Quote Link to comment Share on other sites More sharing options...
headscan Posted March 9, 2010 Share Posted March 9, 2010 Never broken any of my Loop rods or reels so I can't comment on the warranty service. Keep in mind that the warranty centre for Canada changed a little while back too. Quote Link to comment Share on other sites More sharing options...
SouthBow Posted March 9, 2010 Share Posted March 9, 2010 I have yet to hear anything bad on the service end from this board and it looks like only a couple guys from the BC board are having problems? Maybe someone from the Army can chime in. All though we have only had their product in our shop for a short while, 6 months to be exact we have had limited warrenty returns, so good news on that front. If the product in question is in stock from our supplier it has been shipped back within a week to 10 day's. Pretty good service I would say. A few of the oddball no longer available products are a little tougher to come by. We had a customer break his out of production Trout Bum 5wt in his car door and we had him back up & running a week later thanks to the folks in Ontario. Thanks, Dave SouthBow Fly & Tackle Quote Link to comment Share on other sites More sharing options...
SilverDoctor Posted March 10, 2010 Share Posted March 10, 2010 Never in the over 50 years of fly fishing have I bought a piece of equipment because it had a good warranty. I scratch my head when I hear this as it it quite a new kind of thing for me. I have always bought equipment, rods reels etc because I thought they where the best, or suited my needs. Never because I could possible break it. My dad always said buy quality and you buy it once buy junk and you keep buying into it. for what it's worth... Quote Link to comment Share on other sites More sharing options...
Taco Posted March 10, 2010 Share Posted March 10, 2010 Never in the over 50 years of fly fishing have I bought a piece of equipment because it had a good warranty. I scratch my head when I hear this as it it quite a new kind of thing for me. I have always bought equipment, rods reels etc because I thought they where the best, or suited my needs. Never because I could possible break it. My dad always said buy quality and you buy it once buy junk and you keep buying into it. for what it's worth... x2 Quote Link to comment Share on other sites More sharing options...
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