Sage Warranty Vs St Croix Warranty

[Garlicmarshmellow]

I came back from vacation this year to find my Sage Fli busted at the tip. That sucks so I phoned Sage this morning. Lady on the phone said $50.00 and it will take 4 - 6 weeks. Broke my St Croix Avid in June. $20.00 and it took 2 and a half weeks. I asked about the spare tip program. Sage $75 and you have to send the rod in. St. Croix was $20.00 and you could order the tip online. My Avid was a older model so I had to send it in but now I know which tip to order in case I break it again. If your stuck between buying a Sage or St. Croix, I'd look at the warranty, cost, and turn around times before I buy. Little FYI.

 

GM

[theboy]

The last Sage i sent in for warranty (through fishtales) took 2 weeks.I wonder if its just policy to tell you 4-6 weeks.

[headscan]

I've found there are busy times and slow times with Sage. The summer is usually busier and results in longer waits and the winter seems to be slower with shorter turnaround. I suspect there are probably also a lot more Sage rods out there than St. Croix which probably has an impact on how long it takes.

[chemando]

Any one have experience with Scott or Redington warranties? I am in the market for a new rod and maybe I should consider warranty turnaround time before I buy.

 

I assume TFO is the fastest for Canadians? And especially for those who live in or near Calgary.

[cheeler]

I got my 3 weight back after snapping the butt section in about a month from Scott.

 

When I called them I didn't have to navigate any touch tone menus either - a real person answered the phone and answered all my questions.

[ÜberFly]

Redington is ok, pretty much the same as Sage (their parent company) for turn around... Last time I went through FTs and it was about a month! If I send it in on my own I try to get someone (usually Deb's parents) to send it through the states as it's $7 (USPS) verses $20+ through Canada Post!!

 

P

 

Any one have experience with Scott or Redington warranties? I am in the market for a new rod and maybe I should consider warranty turnaround time before I buy.

 

I assume TFO is the fastest for Canadians? And especially for those who live in or near Calgary.

 

[zed]

i've sent my sage in three times, it's taken six weeks, four weeks and the last time was two weeks (in the middle of summer). with the $50 plus postage charge each time i figure my rod is now worth close to $500. any takers?

[chemando]

What is Loop's warranty like?

 

Doesn't say much on the website other than "Lifetime warranty against material defects."

 

[ÜberFly]

I've heard there are issues (not 1st hand)...

 

P

 

What is Loop's warranty like?

 

Doesn't say much on the website other than "Lifetime warranty against material defects."

 

[theboy]

That last Sage i sent in was a RPL .........Sage rocks to have old scrim like that waiting for a good customer like me.

[kritofr]

I've found there are busy times and slow times with Sage. The summer is usually busier and results in longer waits and the winter seems to be slower with shorter turnaround. I suspect there are probably also a lot more Sage rods out there than St. Croix which probably has an impact on how long it takes.

 

 

I think most of us would be surprised that there are probably more St. Croix rods out there than Sage Rods. St. Croix's has a broader range of fishing sticks with their conventional spinning and baitcasting rods being their best selling rods. That could be the reason to why there is a price difference for the "shipping and handling" fees is due to the greater volume of rods.

 

Typically I have found Sage to be one of the quickest for turnaround times for warranty work and they do great work. I have run into some issues on warranty work with some other rod manufacturers mentioned before, but every system may have their hiccups, while sometimes inconvenient, I am still thankful that the rod manufacturers offer the warranty and I don't have to buy a new rod.

 

 

[KnotLikely]

I've had some pretty above and beyond service from Sage on reel warranty, very quick and they've gone the extra mile a few times. Knock on wood, I've never had to use them for any rod repairs, but would expect the same great service if I did.

 

While I really like my Loop two handers, I hope I never have to warranty them as I've never heard any good stories about their warranty process, at least in North America, though that may be changing for the better.