I have also been to the fly shop in the BASS store and had a near same experience. Being from the se part of the province where fly tieing materials are rare to none..I loaded up on fur, feathers,beads and thread etc.etc.. I went to the counter to pay and an older gentleman was "busy" spooling some line on some reels. I stood at the counter for 10 to 15 minutes with probably $150.00 in materials on the counter..no-one even gave me a sideways glance! Anyway I ended up walking away and leaving the goods on the counter..really crappy service!