Amundson Customer Service

[reevesr1]

Earlier this summer a friend of mine assembled an Amundson 5 wt Wind Warrior rod. I used it pretty exclusively on the Bow this summer and could not have been happier with it. We bought the blank directly from Jack Simpson from his shop in BC. Several weeks ago, I stupidly broke my rod by carelessness. I called Jack and he said it would be a bit before he had any new blanks as they are selling the rods pretty fast. No worries as I had other rods that I had been neglecting and they were starting to feel jealous.

 

Yesterday I went to Fish Tales as I had read Jack was there for a demo day. I wanted to meet him since we had conversed several times about the rod and other things over the past several months and I had been more than impressed with his customer service. After we met and talked a bit I asked about when the blanks were due. He said later this month, but that he had his rod with him and would lend me a section until I could return the piece at the fishing show this winter. So I now have a new tip section to use until I can get a new blank and my friend can put new guides on. Jack did not have to do that, and I came away even more impressed. Just wanted to relay that story for anyone who is considering a Amundson rod or reel. Expect only the finest in customer service.