Went out to my favorite spot to fish a few weeks back, fishing slow, pack to go home, go to place rod in it's sock and the last three inches of my rod breaks off. Find Sage warranty page and ship it to the States. Ask how long for repair as I have a trip booked to the mighty 'Mo within 3 weeks. Sage regrets that my rod is not repairable and they have to build a new rod for me. I ask if it will be back in time for us to leave. They respond that they will try and if it isn't finished, they will ship me a loner! Anyway, they finished building a new rod for me and it's in town for delivery today!
Great customer service and excellent response via email.
Very happy with their service.
THANKS SAGE!
FHD