Sage Vs Orvis Warrantee

[Pipestoneflyguy]

So my Friend and I both had to send our rods back for warrantee repair.

 

Mine is Orvis and his is Sage - we were curious to see who received better service. We figured his might be a little faster and cheaper because it was going to Washington instead of Vermont but apparently this wasn't a factor.

 

We both mailed our rods on June 4th from Lake Louise.

 

His Sage came back July 11th, my Orvis returned July 12th

 

Both of us paid about $70 each for shipping and fees.

 

All things considered Warrantee service from both companies was pretty well identical in every way.

 

The Orvis did come back with a small container of Ferrel wax to apply and use.

 

5 weeks seems a tad long mid season but that said, it's a hell of a lot better than dropping $ 850.00 on a new rod so overall I am very happy. I am very pleased with the quality of work on the replacement blank - I am pretty sure they built the blank as I found a few snips of wrapping thread with the new blank.

 

Thanks to Country Pleasures for offering to assist - going direct through Orvis was seamless, as was my friends experience dealing with Sage.

[DaveJensen]

5 weeks seems a tad long mid season

I know what you meant by that - but to give an idea of scale of proportions on warranties 'in season' - we just sent 3 rods back en mass and the repair # on the first to the last was separated by 20. The fellow on the other end told us "that's how busy we get during the season". It was a 15 minute call. The scale is important to understand. The quality of rods these days is amazing, but they do break and when they do, we have to consider how many fly fishers there are on the planet when dealing with these comapnies. Amazing stuff.