Birddog Posted August 27, 2015 Share Posted August 27, 2015 Broke the top piece on my East fork Loomis where can I get it repaired? Quote Link to comment Share on other sites More sharing options...
Jayhad Posted August 27, 2015 Share Posted August 27, 2015 http://lmgtfy.com/?q=G+Loomis+Warranty Quote Link to comment Share on other sites More sharing options...
Spurly Posted August 27, 2015 Share Posted August 27, 2015 Shimano Canada I believe. Quote Link to comment Share on other sites More sharing options...
Crowsnest Posted August 28, 2015 Share Posted August 28, 2015 When I broke my GL3, they wouldn't repair/replace it because it wasn't caused by defective meterials/workmanship. That was the only (and last) GLoomis product I've ever purchased. Quote Link to comment Share on other sites More sharing options...
adams Posted September 1, 2015 Share Posted September 1, 2015 I had a similar bad experience with Loomis (after they were bought by Shimano). They wouldn't replace a rod and when I finally convinced them to, it arrived the day after fishing season closed (2 months later). Quote Link to comment Share on other sites More sharing options...
Smitty Posted September 2, 2015 Share Posted September 2, 2015 Well GLoomis offered me the same thing Orvis did on their rods. Offered me an upgrade to a better line of rods for cheap. So I did it. However, unlike Orvis, which let me switch line class and model, GLoomis offered me only one choice. So I'm going to try out the new GLX Streamdance rod, I'll see if I like it.I'm not terribly inclined to go with GLoomis again, I'll see how this goes. Meanwhile, I await a response from Orvis and Redington (yes, aside from an awesome summer of travelling and fishing, I have had rotten luck with rods the past 2 months). Mike Quote Link to comment Share on other sites More sharing options...
Flyfisher Posted September 4, 2015 Share Posted September 4, 2015 Well GLoomis offered me the same thing Orvis did on their rods. Offered me an upgrade to a better line of rods for cheap. So I did it. However, unlike Orvis, which let me switch line class and model, GLoomis offered me only one choice. So I'm going to try out the new GLX Streamdance rod, I'll see if I like it. I'm not terribly inclined to go with GLoomis again, I'll see how this goes. Meanwhile, I await a response from Orvis and Redington (yes, aside from an awesome summer of travelling and fishing, I have had rotten luck with rods the past 2 months). Mike I sure like my GLX Streamdance 'Presentation'. It's my go to cutty rod, 8 1/2' in a 4wt. Unfortunately I recently had to send it off to Loomis as I had an unavoidable mishap that resulted in a broken tip. Quote Link to comment Share on other sites More sharing options...
Flyfisher Posted September 19, 2015 Share Posted September 19, 2015 I sure like my GLX Streamdance 'Presentation'. It's my go to cutty rod, 8 1/2' in a 4wt. Unfortunately I recently had to send it off to Loomis as I had an unavoidable mishap that resulted in a broken tip. Great service from G. Loomis. A replacement rod arrived by currier today. I didn't use the costly expeditor service option they provde. They dealt with the warranty promptly. Quote Link to comment Share on other sites More sharing options...
Simpson Posted September 19, 2015 Share Posted September 19, 2015 I sure like my GLX Streamdance 'Presentation'. It's my go to cutty rod, 8 1/2' in a 4wt. x2, love this rod.. only problem is now I want one in 5,6,7 I have heard they are solid on warranty but no personal experience.. I am sure the time will come Quote Link to comment Share on other sites More sharing options...
bigalcal Posted September 19, 2015 Share Posted September 19, 2015 I brought mine into Fishtales and they shipped it in. Might have been pre Shimano days. Took a long time to get it replaced. Months......I believe a bit of bad luck made it take so long, Thankfully it was the end of the season and I was in no rush. Quote Link to comment Share on other sites More sharing options...
BigFoamy Posted September 21, 2015 Share Posted September 21, 2015 My GLX is my go to rod. Best rod Ive ever owned. Ive broke and had it replaced 3 times with zero issues from G Loomis. I can't say the same for Sage, Customer service ruined that relationship Quote Link to comment Share on other sites More sharing options...
RedBeard Posted September 21, 2015 Share Posted September 21, 2015 Great service from G. Loomis. A replacement rod arrived by currier today. I didn't use the costly expeditor service option they provde. They dealt with the warranty promptly. How much did it end up costing you if you dont mind me asking? Quote Link to comment Share on other sites More sharing options...
Flyfisher Posted September 22, 2015 Share Posted September 22, 2015 Postage one way. Quote Link to comment Share on other sites More sharing options...
RedBeard Posted September 24, 2015 Share Posted September 24, 2015 No replacement fee??? Wow! I was looking on their site and it said the nrx would be $180 for a warranty service! Quote Link to comment Share on other sites More sharing options...
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